Privacy Policy
IDENTITY AND CONTACT DETAILS OF THE DATA CONTROLLER
Personal data collected through all our websites are processed by the company Aravis Prestige VTC - Sylvain Piccarreta EI, N° siret 921 096 277 00014, whose head office is located at 8 Avenue de Genève, 74000 Annecy.
PROCESSING PURPOSES
Your data collected via our various means (websites, contact, offers, reservations...) are collected and processed by Aravis Prestige VTC - Sylvain Piccarreta EI in order to respond to and process your request. All data requested is mandatory in order to respond to your request. Otherwise we will not be able to contact you to provide you with an answer.
Your data may be used, following your consent, by all departments of the company Aravis Prestige VTC - Sylvain Piccarreta EI, to send you offers on our services.
Once your data has been collected, it may be used in the legitimate interest of carrying out internal studies and statistics, subject to your right to object to such use, if necessary see the "your rights and recourse" section.
TRANSFERS
Aravis Prestige VTC - Sylvain Piccarreta EI makes every effort to ensure the security of physical and electronic data.
The recipients of your data are:
- Authorized persons within Aravis Prestige VTC - Sylvain Piccarreta EI who are responsible for managing this processing. They only have access to the data they need to carry out their duties.
- Our subcontractors, who are in charge of operational reception in the field on behalf of Aravis Prestige VTC - Sylvain Piccarreta EI.
We do not transfer any personal data outside the European Union.
SHELF LIFE
Your data is kept for the time strictly necessary to respond to your request. When it is no longer necessary, your personal data is deleted or made anonymous. Your personal data is kept for varying periods of time, depending on whether you are a customer or a prospect of Aravis Prestige VTC - Sylvain Piccarreta EI.
We use these criteria to determine the length of time your personal data is kept, depending on the context and purpose of each processing operation.
- Data required to manage orders and invoicing: for the entire duration of the commercial relationship and ten years for accounting purposes.
- Data required to carry out loyalty and prospecting campaigns: for the entire duration of the commercial relationship and three (3) years from the last purchase, or from the date of consent.
- Data relating to cookies: 13 months.
After these periods, your data may be anonymized or deleted.
YOUR RIGHTS AND REMEDIES
You have the right to access, rectify and delete your personal data.
You also have the right to limit processing, the right to portability and the right to object.
You can exercise these rights by contacting us at the following address:
Aravis Prestige VTC - Sylvain Piccarreta EI
8 Avenue de Genève
74000 Annecy
Email : aravisprestigevtc@gmail.com
You have the option of withdrawing your consent to the processing of your data for canvassing purposes at any time:
- By means of an unsubscribe link in the emails you receive
- By sending a request to the following email address: aravisprestigevtc@gmail.com
Lastly, you have the right to define directives concerning the conservation, deletion and communication of your personal data after your death.
We will do our utmost to respond satisfactorily to your requests. If, for any reason whatsoever, you consider that our response is not satisfactory, we inform you that you may lodge a complaint with the CNIL.